Return policy

Customers can return products within 7 days of receiving them, provided the items are unused, in their original packaging, and resalable condition.

Returns must be initiated by contacting customer support and providing the order details and reason for the return.

Some products may not be eligible for return due to hygiene or safety reasons, such as perishable goods or personal care items.

Customers are responsible for the return shipping costs unless the return is due to a mistake on the part of the vendor or a product defect.

Refunds will be issued once the returned items are received and inspected and may be subject to a restocking fee of 5% of the product value.

Refunds will be processed back to the original payment method used for the purchase.

In cases of damaged or defective items, customers should provide photographic evidence to expedite the return process.

Refunds for returned items will be processed within 5 days of receiving the returned products.

Customized or made-to-order items may not be eligible for return unless they are defective or damaged upon receipt.